Report Overview


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BT 2009/10 Q4 results: strong cost control and better visibility, but a tough year ahead


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BT met its guidance for the year to March 2010, although the improvement this quarter was more modest and concentrated at Global Services.
New guidance gives an exceptional level of visibility over the next three years which, although welcome, reflects the challenges which lie ahead.
BT has stepped smartly back from the brink but, as management concedes, there is much left to do, particularly at Global Services, which continues to burn cash.