Report Overview


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(UK) Ecommerce forecasts 2021: Pandemic shifts remain for now


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Contents

Mobility drives consumer expenditure patterns

Looking to 2021 and beyond

Rise of the staycation will benefit services in 2021

The implications of the new retail paradigm

Figures & Tables

Figure 1: Share of goods ecommerce from all retail sales (%)

Figure 2: Average annual change in mobility by activity (%)

Figure 3: Share of adults shopping online in last 12 months by age (%)

Figure 4: Drivers of online vs offline purchases (%)

Figure 5: Forecast averaged monthly retail sales by channel (£m)

Figure 6: Change in annual ecommerce sales by category (%)

Figure 7: Share of non-grocery online retail from total retail (%)

Figure 8: Respondents who purchased goods & services in the past three months (%)

Figure 9: Respondents who purchased services in the past three months, EU-27 (%)