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Hitting targets, but pushing too hard? TalkTalk Group Q4 2017/18 results - Venture Insights

Report Overview

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Hitting targets, but pushing too hard? TalkTalk Group Q4 2017/18 results

PublisherEnders Analysis.
Publish Date June 25, 2018
Sector Fixed Line (Internet and Voice), Media, Telecom, UK Media.
Company TalkTalk.

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TalkTalk hit both its subscriber and EBITDA targets for 2017/18, but Q4 contained some worrying trends including core consumer revenue in decline despite strong subscriber growth, with strong business revenue growth compensating

It held fast on guidance for 2018/19, although the 15% target underlying EBITDA growth is largely driven by regulated cost cuts, and revenue growth may be (again) achieved through the business side, which will be purely wholesale following the sale of its direct business customer base

Having spent the last few years not growing retail subscribers enough in a growing market, TalkTalk is now perhaps trying to grow too fast in a mature market, putting pressure on its ARPU from new and existing customers alike