Report Overview


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US department stores, Amazon, and omnichannel fashion retail


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Amazon is finding women’s fashion, a missing piece of its household-centric model, a tougher nut to crack than downmarket apparel
Higher-end US department stores are pushing back with an omnichannel model, emphasising long-term partnerships, a clever full-price/outlet model, and experiences which cross the online-offline divide
In apparel, Amazon and big box retailers have already triumphed over lower-tier American department stores, and even prestigious fashion brands are finding it harder and harder to refuse cooperation with the giants